Everyone is responsible for sustainable results
Wherever possible, Coop seeks to integrate sustainability into its standard procedures and processes. Hence, line management is responsible for implementing sustainability-related measures. The Sustainability Steering Committee, on which all the business units and departments concerned are represented, sets strategic priorities and evaluates whether goals are being achieved.
Small teams of specialists support line management by clarifying issues, providing advice and organizing in-house training. One member of the Executive Committee is responsible for each of the three pillars of the sustainability strategy concept.
Organization for pillar 1: Sustainable products and services
Two interdepartmental committees for food and non-food products, respectively, define general questions concerning standards, priorities and any corrective measures to be taken. Small, project-related working groups then plan strategies and implement them.
Organization for pillar 2: Resource efficiency and climate protection
At the corporate-ecology level, we have set up two centres of excellence: one focuses on manufacturing companies, distribution centres and logistics, the other on the total of over 1,900 points of sale.
Organization for pillar 3: Employees and society
The head of the Executive Committee is responsible for this area. Together with internal specialists, he or she is responsible for coordinating employee requirements as well as societal concerns. The head is also in charge of internal sustainability training.
Strategic and operative controlling
We use specific indicators in the Balanced Scorecard for strategic controlling in the specified areas of sustainability, and ensure that results are reported in a transparent way.