Our business principles
We treat our suppliers as business partners, with mutual respect, transparency and fairness.
We also seek to ensure that the provisions of antitrust law are respected. We attach great importance to fighting corruption and do not permit our buyers to accept gifts or cash payments.
Coop has adopted the following business principles:
Transparency
Before any contract is signed, Coop's business partners are informed of the terms and conditions for supplying Coop, the marketing required, the manner in which new products are launched and the product communication strategy. Range decisions are made on the basis of objective and stated criteria.
Equal treatment
Coop treats all its suppliers equitably, granting them the same prices, terms and conditions for the same products. All its business partners are subject to a standard framework agreement. All offers of new products are given the same unprejudiced consideration based on a standardized procedure.
Rewarding extraordinary social and environmental efforts
Coop gives preference to products manufactured in an especially environmentally-friendly and socially responsible manner.
Swiss quality
When considering similar products, Coop favours businesses that produce in Switzerland.
Openness
Business partners are kept up to date on the latest developments at Coop. In return, Coop expects to be kept informed about any delivery bottlenecks, innovations or problems with quality.
Reciprocity
The sums Coop's partners are asked to pay for its sales promotion measures are based on clearly defined communication and advertising services or on other sales promotion activities.
Support
Coop supports Swiss farming at times of excess supply through special campaigns to dispose of surplus crops.
Fairness
Coop is committed to efficient and fair competition. Its employees undertake not to accept any gifts, commissions, loans or cash payments from business partners or to offer them the same. Coop does not aid and abet tax offences.