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Recalls

The products listed here are currently being recalled. The affected products should no longer be used. Items that have already been purchased can be returned to Coop stores, and the price will be reimbursed.

Recall: Leopard City Cruise

Coop is recalling five Leopard City Cruise e-bike models. This is due to a technical fault in a battery series that poses a potential fire hazard. It is recommended not to charge or use the batteries in question. Customers can enter the battery number online to find out if it is affected.

Extended recall: Häagen-Dazs ice-cream products

General Mills is recalling additional Häagen-Dazs ice-cream products. Coop is also affected by this recall. Traces of the pesticide ethylene oxide have been found in the ice cream. It poses a potential health hazard, and it is recommended not to consume the ice cream.
Three additional ice-cream products with the following best-before dates are affected by the recall:
6.661.852 Häagen-Dazs Caramel Attraction 4x95ml
Best-before date: 08.03.2023
Retail price: CHF 11.95
7.024.143 Häagen-Dazs Chocolate Collection 4x95ml 
Best-before dates: 15.03.2023 / 31.03.2023 / 23.04.2023
Retail price: CHF 9.50
6.360.132 Häagen-Dazs Favorite Selection 4x95ml
Best-before dates: 08.03.2023 / 09.03.2023 / 23.03.2023 / 07.04.2023 / 20.04.2023
Retail price: CHF 11.95
Products with other best-before dates or flavours are not affected.
The products in question have already been blocked for sale as a precautionary measure – the retail price will be reimbursed
The products were available in Coop supermarkets, the food departments of Coop City department stores and on coop.ch. Products that have already been purchased can be returned to stores. The retail price will be reimbursed. 

Recall: Président Bûche and Riblaire goat's cheese

Lactalis Suisse SA is recalling two cheese products. Coop is also affected by this recall. The products may contain metallic foreign bodies. This poses a potential health hazard, and the cheese products should not be consumed.
The following products are affected by the recall:
4.299.035 Président La Bûche fondante de Chévre, 180 g, pre-packaged
Use-by date: between 15.10.2022 and 28.10.2022
Retail price: CHF 4.30 per pack
The product was available in the Suisse Romande sales region and at Coop.ch
3.080.437 Riblaire goat's cheese (Président Rondin de Chèvre), sold at the cheese counter
from 06.09.2022 onwards
Retail price: CHF 35.50 per kilo
The product was available throughout Switzerland (except for Ticino), as well as at Coop.ch
The products in question have already been blocked for sale. Products that have already been purchased can be returned to stores. The retail price will be reimbursed.